Orange County Retirement System

To Whom It May Concern:

My name is Darlene, I am 59 years old and have  two issues going on in my life with no one and nowhere to turn to. I will do my best to keep this short and to the point. I am disable. I only have a very small income of $353 a month. I been working on my Social Security Disability and my temporary disability since February 20, 2012, I already been denied the temporary disability and appealed this one. My SSI is still being investigated, and the Social Security office here in Anaheim, California are always asking me in bits and pieces for more and more ongoing papers to present to them. My case worker Mrs. Ramirez from the beginning is discriminating me and always entering wrong information about my case and sending me letters thru the mail not ever being sealed on the glue part of the flap,  which have my complete social security on the letter with my husbands complete bank account number exposed. Other papers are missing in each envelope I receive. I have all this evidence in my possession I have brought this problem up with the supervisor at the Social Security office in Anaheim on several occasions, about the open envelopes and Mrs. Ramirez's actions towards me. The supervisor always just tells me what his name is, I have asked him many times to please spell his name to me, then he just changes the subject. My husband and I  met with Mrs. Ramirez this past Thursday 4/19/12 to produce to their office the requested 3 years of bank statements. Mrs. Ramirez asked to keep my original bank statements and I said to copy them. My husband and I asked her to get the supervisor again so I could show the supervisor the unsealed envelopes sent to me by her with all my private info inside. During this time, Mrs. Ramirez just sat quietly in her chair in front of her computer just typing all that was taking place during this meeting, then the security officer showed up and stood about 6 feet from us just glaring at my husband and I. Then Mrs. Ramirez started speaking to the supervisor in Spanish and in a very low voice, which we did not know what she was saying to him, because we don't speak Spanish. Mrs. Ramirez was very upset with all the evidence I had produced to the supervisor. Then, the supervisor said this would be the last time I needed to come in and everything is now presented to them to complete the investigation on my case. After, we left the social security office we returned home and I received another letter from from Mrs. Ramirez asking for more months of bank statements from my husband!  And, this letter was dated 4/17/12!. After we just left their office, I was told by the supervisor nothing else was needed by me! Mrs. Ramirez was aware of this other letter sent to us on 4/17/12, but never mentioned it to the supervisor or us during this meeting on 4/19/12.  I then called the supervisor immediately  after receiving this letter and was told by a Miss Hill that he was in a meeting and  was unable to speak with me, Miss Hill said the supervisor told her to relay a message to me that he reviewed my case file and nothing more was needed from me. At this point, I was very upset and I informed Miss Hill to tell the supervisor to call me back anytime that day before the closing of their office. I also informed Miss Hill to let the supervisor know, if I did not hear back from him I would contact the next in the chain of command over this Anaheim location.  The supervisor never contacted me on 4/19/12 or 4/20/12. More detail info can be given to you upon request. Please assist me in this matter. Thank You!  Home# 714-486-1079